At Sax Organics, we are committed to protecting the privacy and security of our customers and site visitors. This policy outlines how we collect, use, protect, and handle your personal information in accordance with our website and services.

By visiting www.saxorganics.co.uk you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Sax Limited of Ocean Way, Southampton, SO14 3TJ.

Information We Collect

1. Personal Information: This includes your name, address, email address, and phone number, which we collect when you place an order, subscribe to our newsletter, or contact us through our website.

2. Payment Information: We process payments through a secure third-party service provider and do not store your credit card or payment details.

3. Browsing Information: We collect information about your browsing behavior on our site, such as pages viewed and website navigation paths, to understand how our website is used and to improve our services.

How We Use Your Information

1. To Process Orders: We use your personal information to process and deliver your orders.

2. Customer Service: To provide customer support and handle inquiries.

3. Marketing: With your permission, we may send you emails about our store, new products, and other updates.

Data Security: We take reasonable measures to ensure that your personal data is treated securely and in accordance with this privacy policy.

Third-party Disclosure: We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Cookies: Our website uses cookies to enhance user experience. You have the option to accept or decline cookies. Please see our Cookie Policy below.

Your Rights: You have the right to access, correct, or delete your personal data held by us. Please contact us if you wish to exercise these rights.

Changes to Our Privacy Policy: We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Contact Us: If you have any questions about our privacy policy, please contact us at hello@saxorganics.co.uk.

Cookie Policy

Introduction: We use cookies on our website to improve your browsing experience, understand how our site is used, and tailor our interactions with you. This policy explains what cookies are, how we use them, and how you can control them.

What are Cookies? Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies

Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Google Analytics

We use Google Analytics to analyse the use of our website which helps us to understand how our customers use our website. This is a service offered by Google that tracks and reports website traffic. The data contained in these cookies is anonymous and does not identify who you are.

You can opt-out of this by installing the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout